Business data

1. is the official website for the promotion of products and services and the online store for the sale of products via the internet (hereinafter: ‘online store’ or ‘website’) of the sole proprietorship of Agoulas Anastasiou (distinctive title: Linea Carpets) based in Thessaloniki, 7 Patriarchou Grigoriou Street, Tax Identification Number 024028771 of the Tax Office Ampelokipon, e-mail address [email protected] and telephone service line of the online store 2310 730632 (hereinafter: ‘Business’ or ‘Seller’).

General terms

2.1. Any person who enters, navigates, trades or uses the services of the online store (hereinafter: ‘Customer’ or ‘User’) is considered to consent and explicitly and unconditionally accepts the terms set forth herein, without exception. Every order and sale of products through the online store, as well as the use of the website in general, are governed by the terms set out in detail below. Any other terms or conditions are expressly excluded. Please read these terms carefully before you start navigating and use the online store. If you do not understand or agree to these terms you must refrain from visiting and using the website and from any transaction through the online store. The Company reserves the right to change the terms of use and transactions at any time, without notice. Therefore, you should check the terms frequently so that you are aware of your existing rights and obligations at any given time. Any modification or change is not valid and does not affect the orders already placed to be executed. The Company also reserves the right to suspend, temporarily or permanently, part or all of its services, without any notice, at its sole discretion.
2.2. The navigation and use of the online store is addressed to persons who are adults, have legal capacity and know the Greek language. The use of the online store by minors or persons lacking legal capacity is prohibited. By using the online store you declare that you are an adult, have legal capacity and understand the Greek language (writing and reading).
3.1. The Company is committed to the truth, accuracy and completeness of the information provided in the online store, regarding the identity and details of both the Company and its suppliers, as well as the truth and accuracy of the main only Characteristics of the products it promotes or sells through the online store, without, however, always giving an exhaustive description of their characteristics. For details regarding the characteristics of the products or for questions related to them, the Customer must, prior to the submission of his order, contact the Company or the manufacturer / producer in order to obtain knowledge and check any relevant characteristics, so as not to Maintains no doubt about the characteristics and properties of the products ordered. The Company has no responsibility in case the Customer failed to be adequately informed about the above. In any case, the Customer is solely responsible for the use of the product.
3.2. The listed prices of products and / or services as placed in the online store are the final ones (including the corresponding VAT). The above listed final prices of each product in the online store do not include shipping and / or cash on delivery costs, which are calculated after the text of the order based on the choice of shipping and payment method. The above prices, as well as the pricing policy of the Company in general, are subject to change at any time without notice.
3.3. The Company, although making every effort to provide high quality services, can not guarantee that there will be no errors for any reason when importing and / or updating the features, photos and / or price of a product it promotes or has through Of the online store. The Company, in the context of good faith, is not responsible and is not liable for data entries or technical errors made by mistake / inadvertence during the common experience or due to reasons of force majeure and is entitled to correct them whenever it realizes their existence. The Customer during the navigation and the selection of the products should also take into account that there may be small differences in the colors of the products (intensity, shade, etc.), due, indicatively, to the screen settings of the computer, mobile phone Etc. That uses.
3.4. The links on the site may redirect the User to websites that are not controlled by the Company. In this case, although the websites are selected with due care before the posting of the respective link, the Company does not bear any responsibility for the content, accuracy, operation, as well as for any subsequent changes to these websites, nor does it undertake Any responsibility for the contents of third party offers.
4.1. The content and services of the website are intended for personal use only by the User and not for commercial exploitation, and its use should be made only for lawful and legitimate purposes and never for the performance of transactions, which could infringe any right Or legitimate interest of the Company or a third party, natural or legal person, or to destroy, disable or damage the Company’s servers or networks, or to transmit false, fraudulent, misleading, defamatory, defamatory or generally illegal information, crises, Data or data. Each User, who is given the opportunity to express himself in any way within this site is fully and personally responsible, exclusively himself, for his views and in any case may not insult or insult the personality, reputation, name, The beliefs, principles and opinions of anyone, or to violate his conduct or statements in any way in accordance with applicable law or these Terms of Use and Transactions. The Company has the right to delete or not to publish opinions and / or evaluations, which it deems at its sole discretion and discretion as malicious or contrary to these Terms.
4.2. The name, the distinctive title, the mark, the images, the graphics, the logos, the insignia, the texts and everything else contained in the website are protected intellectual property and industrial property in principle of the Company. Trademarks, names, or other copyrights and intellectual property rights of third parties, which are also displayed on the site are protected under applicable law. The User is prohibited from copying, reproducing, modifying, distributing, transmitting or using them in any way in whole or in part.

Personal Data – Transaction Security

5.1. recognizes the importance of the issue of security of personal data, as well as electronic transactions and has taken all necessary measures to ensure maximum security. All information related to users’ personal information and transactions is completely secure and confidential. In addition, by choosing and using PayPal for the settlement of electronic payments, our online store offers the highest transaction security, as you are transferred to the secure servers of PayPal where you can use your account or, if you do not have an account, You can enter your debit or credit card details directly, and payment is sent and processed with absolute communication security (SSL 128 bit). This way your card details are not stored anywhere, they are only used during billing and checking by PayPal.
5.2. is designed so that its users can visit it without having to reveal their identity, unless they wish. The User is able to access most areas of the site without registering. However, there are some areas of it, which are accessible only after registration and creation of a personal user account. The data used to identify the User are two: the Password and the Personal Security Code (Password). Each time the User enters his data, he is given access to his personal account. The User undertakes not to allow the use of his data and password by minors or persons who do not have legal capacity and that in any case where his data and password are used by third parties, he is personally responsible. In any case, he is obliged to immediately notify the Company of any (even possible) security breach. The Company is not responsible for any damage or loss that may arise from the arbitrary or illegal use of the password by third parties and reserves the right to request compensation from the User, in case of any damage from such use. The Company also reserves the right to refuse the issuance of a password or to cancel a password it has already given and to refuse any current or future use of the website, in case of violation of the Terms of Use and Transactions.
5.3. For the registration of the User and the ordering of products, the Company is required to provide certain information, such as name, address, postal code, e-mail address, telephone, etc. The above information must always be true, accurate, Valid and complete. The collection, processing and use of this data (personal data) aims, in accordance with current legislation to secure personal data, in direct and effective communication between the User and the Company, to provide answers to specific questions posed by the User, in Its service, in the execution of its orders and the contractual obligations of the Company, in the recording of the contractual relationship between the User and the Company, in the promotion of goods and services of the Company and the information of the Customers. This information is considered confidential, as in the usual transactions in a commercial store, the Seller is responsible for processing them and they are disclosed only to the cooperating courier companies to the extent that this is necessary in order to be able to deliver the products to the Customer. The Company takes the appropriate organizational and technical measures for the security of the data and their protection from accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unlawful processing and guarantees the confidentiality of Personal Data, however it may Disclose to the competent Public Authorities Personal Data or any other information that it possesses or is accessible through its systems, if this is dictated by an applicable provision of law. The registered User expressly and unreservedly provides his consent for the above collection and processing of personal data and, in addition, the authority and the right to the Company to disclose to the cooperating courier company the information necessary for the delivery to be possible. Of the products to the Customer, indicating that the granting of such consent and authority, respectively, is presumed through the registration of the User and the creation of a personal account. At any time the User can request the cancellation of his registration in the list of addresses / e-mail or his personal account, his information about his personal data stored in us, as well as the deletion or change of the kept personal Of the data by sending an e-mail to [email protected].
5.4. The website may use cookies, ie small pieces of files stored on the User’s electronic device, allowing the identification of the specific device, they do not know any document or file from its device and are used only to facilitate the User access to certain services and (sometimes) for statistical purposes, in order to determine the areas in which the services of this website are useful or popular or for marketing purposes. The User can configure his server so that he does not receive cookies, either in total or on a case by case basis. By disabling cookies or revoking their consent, specific features of the website will not be available.

Ordering process

6.1. The order of the products is submitted through the completion and sending of the special order form that exists in the online store. For security reasons of the transactions, the User of the online store before starting the process of submitting his order should register and connect to the online store following the user registration procedure described above, in order to be identified and identified by the store.
6.2. Any benefit incorporated by the Company’s promotional coupons is displayed on the order form when calculating the total amount of the order. The promotional coupons of the Company can only relate to a specific promotional activity and can not be exchanged or redeemed for money or products, nor can they be combined with other coupons, and are valid for as long as the respective promotional action lasts.
6.3. Before placing the order, the Customer becomes aware of these Terms of Use and Transactions, through a special link bearing the phrase ‘I have read and accept the Terms of Use and Transactions’, and then selects the activation of a relevant icon (indication) next to This link, thus expressly and unreservedly stating that before submitting his order he received in a clear and comprehensible manner knowledge of them and that he accepts them. Acceptance of these terms is a prerequisite for completing the submission of the order.
6.4. By pressing the ‘Order Confirmation’ button, the Customer addresses to the Company a proposal for the purchase of the products he has selected and are in the order form, stating at the same time, explicitly and unreservedly, that he has learned the characteristics of the products he ordered, the total (including VAT) and any other shipping / delivery, cash on delivery or other charges, such as the price and any charges are stated on the order form, which must be paid to Means of payment, execution of the order and delivery of the products are the ones he has chosen and are in the order form, as well as that he unconditionally accepts the application of the Terms of Use. Additional charges or other costs that were not disclosed to the Customer prior to the submission of the order or, in the event that they could not be calculated during the order, were not disclosed to the Customer, are not borne by the Customer without his prior express consent. No modification of the order or new agreement on it will be accepted unless it is recorded in writing and accepted by both parties.
6.5. The status of the order is constantly updated. Updates on the status of the order are sent to the Customer by e-mail, to the email address he has declared. The Customer is obliged to check the status of his order and to immediately inform the Company, in writing, of any error. You can also be informed about the status of the order, either by phone (tel. 2310 730632 with local charge), or by sending an e-mail to the e-mail address [email protected]
6.6. Confirmation of receipt of the order, ie the purchase proposal, which is sent automatically, by e-mail (e-mail), immediately after the submission of the order (with Order Status: ‘We have received your order’), certifies that the order Customer has been received by the Company and repeats its content. However, it does not constitute an acceptance by the Company of the Customer’s proposal for purchase, nor a conclusion of terms of sale. The order is not binding on the Company, nor has the sales contract been drawn up before the Customer receives confirmation of the acceptance of the order by the Company, as specifically described below. Order change or cancellation is accepted only if no order confirmation message has been sent.
6.7. Upon receipt of the order, the stock availability of the products of the order is confirmed. Although the products of the online store are normally available, if the specific products ordered in this case are not available for any reason or are not available at the listed price due to incorrect indication of price at the time of ordering and processing, the Company reserves the right to Not to accept the specific order and, consequently, not to draw up the sale. The Customer will be informed accordingly. Any payments initiated to be executed will be canceled and any payments will be returned to the Customer without undue delay, in the same way that the Customer chose to make the payment, unless otherwise agreed.
6.8. Once the Company ascertains the availability of the product, the correctness of the order (lack of any errors regarding the pricing, etc.) and its payment (unless cash on delivery or payment upon receipt from the physical store has been chosen as the method of payment Of the Company) will confirm the order, thus accepting the purchase proposal addressed by the Customer with a new electronic message (e-mail) that will be sent to the Customer, where in the Order Status there will now be the indication ‘Your Order has been confirmed by the Store’ , when – and only then – it will be considered that the contract of sale has been drawn up and claims of the contracting parties are created (Customer – Seller).

Payment of Orders

7.1. When submitting the order, the Customer chooses the method of payment he wishes, among those that are accepted by the Company, ie by cash on delivery, by deposit in a bank account (beneficiary: Agoulas Anastasios), via PayPal or on the spot at the physical Store (headquarters Business: 7 P. Grigoriou Street. Transactions over € 500.00 are not allowed to be made in cash, therefore it is not possible in this case to choose cash on delivery or cash payment in the Store, and in case you nevertheless carry out such a transaction and the expense is judged tax non-tax Deductible for this reason, you expressly acknowledge that there is no liability of the Company. If a payment by bank deposit is selected through one of the associates with the Banking Institution Company, in which the latter maintains a bank account (ie Piraeus Bank), the order is not confirmed before the appearance of the deposit made by the Customer in the respective bank account of the Company (Order Status: ‘Your Order is on hold until its payment is completed’). If the deposit is not made within five (5) working days, the order is automatically canceled. Any charges during the transfer of bank transfers, concern the banking institutions and not the Company. In case of refund, it will be carried out by the Company in the same way as the Customer paid the price, unless otherwise agreed with the customer, without undue delay.
7.2. The accepted payment methods in our online store are the following:
Pay on delivery
You pay in cash upon receipt of the products from the courier distributor, at the address you have stated (cash on delivery costs: 60 €)
Bank account deposit
You can pay for the order by depositing or transferring money to one of the following accounts (in a bank branch or via e-banking):
– Piraeus Bank
No. Account: 5213 089138 444
In the bank deposit you must enter as a reason your name and the number of your order. In order to execute the order, its payment must have been confirmed in advance. In case of money transfer between accounts held in a different bank, the transfer costs are borne exclusively by the Customer.
Payment at the Store
You pay in cash or by using a debit or credit card (excluding American Express and Diners) upon receipt of products from the store (Linea Carpets).

Shipping – Receipt of Products

8.1. The online store sends its products throughout Greece, FREE for orders over 60 € and with a surcharge of 5 € for orders under 60 €. Products are shipped through ACS. Alternatively, the Customer can choose the collection from the store (7 Patriarchou Grigoriou, 56123, Ampelokipi, Thessaloniki), without any charge.
8.2. The usual delivery time of our products is 4-5 working days from the confirmation of the order, except in cases of delivery in remote or inaccessible areas (remote or island), bad weather or other exceptional reasons. Delivery time may also be affected by the payment method chosen by the Customer (eg the time of completion and appearance of the bank transfer may vary depending on the Bank). In the event that an order for specific reasons can not be delivered within a reasonable time, will contact the Customer to clarify if the Customer wishes to complete it.
8.3. In case the Customer has chosen to receive the products from the physical store of the Company, he will be informed by e-mail (e-mail) about when the order is ready to be received (Order Status: “Your Order is ready to be received by The shop’). The Customer is obliged to receive his order within one week from the receipt of the notice, otherwise the Company reserves the right to withdraw from the sale and to distribute the products to third parties.
8.4. In case the Customer has chosen to send the products to the place he has indicated, they are delivered to an external partner for transport and delivery to the Customer and the latter is informed by e-mail that the order has been sent (Order Status: « Your Order has been shipped ‘). If the Customer does not receive the products after receiving the notice and despite the relevant notice from the carrier, the Company reserves the right to withdraw from the sale and to distribute the products to third parties.
8.5. For the delivery / receipt of the products, the Customer may be required to present an official identity document (such as a police ID card, passport or driver’s license). If the Customer is unable to pick up his order himself, but wishes to authorize a third party, then he must provide the third party – who will also carry an official identity document – in addition with a special authorization to receive the specific order legally considered by KEP Or police or other competent authority.
8.6. It is pointed out that, after the receipt of the products the risk passes to the buyer (Customer), he must check upon receipt the products he receives, as by signing at receipt he confirms that he received the products of his order correctly and that they Delivered in excellent condition without external defects. The Company does not provide any guarantee, commercial or otherwise, for the products sold or for their suitability for any specific purpose, but is responsible for actual defects or for lack of agreed quality of the product, as provided in the next paragraph. The Customer can always, even after the sale, for his service (clarifications, etc. in relation to the product) to address the Company, contacting by phone or via e-mail (contact details are listed above).

Returns – Withdrawal

9.1. Our goal is for you to be completely satisfied with our products. However, in case of liability of the Company for a real defect or for lack of agreed quality of the product (articles 534 et seq. Of the Civil Code) and with the express reservation of the Company for the examination and diagnosis of the product as defective, the Customer is entitled Option: a) to demand, without charge, the correction or replacement of the product with another, unless such an action is impossible or requires disproportionate costs, b) to request a reduction of the price or c) when it is not possible or appropriate to Correction or replacement of the product to withdraw from the contract of sale, unless it is an insignificant actual defect. In order for a property to be considered contracted, it must have been agreed in writing. If the Customer chooses to replace the product, the Company must proceed with the replacement in a reasonable time. The return of the product, which is considered defective upon delivery will be accepted within fourteen (14) calendar days from its delivery to the Customer. At the same time, the product must be undamaged and have all the original documents that accompanied the product (eg retail receipt, etc.) and complete packaging. The return of the product in the above cases is inexpensive for the Customer only if it is done through the courier company with which the online store cooperates.
9.2. The Customer-consumer (who places an order / purchase of products for personal use and not for the service of his commercial, professional and in general business activity) is entitled according to Law 2251/1994 to withdraw unreasonably (without giving any explanation) And free of charge from the sale, within fourteen (14) calendar days, starting from the day following the day when the Customer – or the third party designated by the Customer, other than the carrier – acquired the physical possession of the product, returning it to its original Situation, incurring reimbursement costs, under the specific conditions set out below:
A) The statement on withdrawal must be clear and written and sent to the Company either by registered letter (to the postal address of the Company: 7 Patriarchou Grigoriou, 56123, Ampelokipi, Thessaloniki), or by e-mail to the e-mail address : [email protected]. A model of withdrawal form can be found here, without the use of this model being mandatory. Fill in the required information, print and sign the document before sending it in one of the above ways. In order for the Customer to comply with the withdrawal deadline, it is sufficient to send his statement on the exercise of his right before the withdrawal deadline.
B) The Customer is obliged to return the product (send it back or deliver it) to the above postal address of the Company, without undue delay and no later than fourteen (14) calendar days from the day on which he notified the withdrawal. The product can be returned with the cooperating carrier of the Company (ACS) or with a carrier of the Customer’s choice or by the Customer himself, who in any case is charged with the direct cost of returning the product. The Customer must return the product exactly in the excellent condition he received it. In particular, the returned product must not have been used, the safety tape that it bears must not have been removed, it must be in excellent condition (‘as new’), just before it is sold, in its full original packaging (box, Nylon, foam, etc.) without tears or damage / alterations and with all the contents of the original packaging (any forms of instructions for use, characteristics, etc.). Product that was sold with an extra gift (eg with a sample of cosmetics) should be returned with the extra gift. In addition, in order for the product to be returned, it must be accompanied by the original purchase document (retail receipt).
C) Following the declaration of withdrawal and provided that it has been validly exercised, the Company is obliged to return to the Customer the price received – in the same way in which the Customer paid the price (unless otherwise agreed with the Customer ) and without charge for refunds – without undue delay and no later than fourteen (14) calendar days from the day on which the Customer was informed of the decision to withdraw, entitled, however, to delay the refund until To take back the product (or until the Customer provides proof that he sent the product back – whichever comes first). Delivery costs are not refundable only if the Customer had chosen a delivery method other than the cheapest standard delivery method offered by the Company.
D) In case of valid exercise of the right of withdrawal, the Customer is only responsible to compensate the Company for any impairment of the value of the product, due to handling of the product that was not to determine their nature, characteristics and function. As a routine examination and management of the product in order to determine the nature, characteristics and function of the product, is meant the examination of the relevant goods, as it may have taken place in the manner usual in a physical store. The Company expressly reserves the right to determine the impairment of the product until its receipt by it and in any case is entitled to claim in any legal way any amount that was damaged.
E) The right of withdrawal does not apply: (i) In cases where the price of the products has been paid at the physical store of the Company and at the same time, they have been received by the physical store, as the sale is not considered to have been done remotely. (ii) In cases where the products have been used. The use of a product is also recommended for its testing. (iii) In the case of products which are not suitable for return for health or hygiene reasons, and which have been unsealed after delivery. (iv) In the case of products which may deteriorate or expire soon.

Other terms

10.1. The products available from the online store are intended and sold exclusively to consumers as end users / recipients and their further sale for commercial purposes is not allowed.
10.2. It is clarified that where in these Terms of Use and Transactions we refer to products, as such – in terms of promotion, promotion and information of Customers – are also meant the services provided by the Company. Also, when it comes to working days, Saturday is not meant as such.
10.3. The navigation on the website, the use of the e-shop and the contracts through it are governed by the present Terms of Use and Transactions and in addition by the Greek Law and especially by the laws that regulate issues related to e-commerce, distance selling and protection. Of the consumers. You can read the Consumer Code of E-Commerce as published in the Official Gazette here. In case of non-application of any of these terms or any part of the contract of sale concluded under these terms, the other terms and the rest of the contract, respectively, remain in full force and effect.
10.4. The protection reserved to the Customer by the provisions of the law on contracts concluded remotely and these terms, applies to transactions only with persons-consumers, who are traded for reasons that do not fall within their commercial, craft, business or free professional activity.
10.5. For any dispute that arises and which arises from the contractual relationship between the Company and the Customer, even any pre-contractual liability or liability from negotiations, as well as from the navigation on the site or its use in general, are responsible for resolving it. The substantively competent Courts of Thessaloniki. For out-of-court settlement of the dispute, the Customer can use the All-Union platform for the electronic settlement of consumer disputes arising from electronic contracts for the sale of products (using the link: Cfm? event = & lng = EL), which operates under the auspices of the European Commission (where it can find more information on the possibility of alternative resolution of consumer disputes, using the registered in the EED Register) Or to address directly to the Consumer Ombudsman (, 144 Alexandras Ave., 114 71, Athens, tel .: 2106460734, fax: 2106460414), as an alternative dispute resolution body, from where he can obtain more information and Instructions for the out-of-court settlement procedure. We note that our Company recognizes the advisory nature of the decisions of the Agency / Authority that will be addressed and is not committed to the enforceability or binding of these decisions. In any case, the Customer must, in the context of good faith, before any other action, address in writing to the Company for immediate and amicable settlement of the dispute, in a consensual and mutually acceptable manner.